Doha Mums

  • I have paid for my Deals Card - what next?

    Please .(JavaScript must be enabled to view this email address) so we can process your card.  We will let you know when and where to retrieve it.

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  • Where do I pay for the Deals Card?

  • May I order the Deals Card and pay for it when I pick it up?

  • What type of photo do I need to submit?

    Please .(JavaScript must be enabled to view this email address) with a photo that shows your face, preferably with you standing against a plain background such a wall.

    Wait until you have already paid for the card, please, before sending your photo. We'll notify you once your card is ready for pickup.

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  • I’m not a member of Doha Mums. May I still purchase the Deals Card?

  • May I purchase the Deals Card before I arrive in Doha?

  • Are the Deals Card offers guaranteed?

    Unless otherwise noted, all offers are good through 31st May of the following year. Though we renew our offers on an annual basis and retain 95% of our vendors year after year we cannot offer guarantees that a particular vendor will remain on board.

    Very occasionally an offer is not honored. In the event that this happens please .(JavaScript must be enabled to view this email address) . We cannot guarantee resolution but we will push as hard as we reasonably can for a favourable outcome.

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  • Is the Deals Card transferrable to someone else if I leave Qatar?

    The card has your photo imprinted on it, so it is not transferable. The "unused time" cannot be transferred to another member's card.

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  • How long does it take to receive the Deals Card once I have paid for it?

    If you purchase the card before the 20th of the month then it will be ready by the end of that month.

    If you purchase the card on or after the 20th then it will be ready by the end of the following month, though sometimes we can squeeze it in by the end of the month in which it was purchased.


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  • Where do I pick up my Deals Card?

  • I lost my Deals Card. How do I get a replacement card?

    We hope that you keep your Deals Card safe in your wallet, but it can be replaced for a fee of QR50. Please .(JavaScript must be enabled to view this email address) for further assistance.

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  • I have a problem with my Deals Card - what do I do?

    Please .(JavaScript must be enabled to view this email address) and we'll be glad to help you out.  For urgent matters please call Roxanne or Sarah - our numbers are listed on the member website.

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  • I own a business and would like to put an offer on the Deals Card - how can I do this?

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