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Qatar Airways New Mobile App Features to Simplify Travel Planning

Media Coverage 06-Aug-2020 by Doha Mums

Qatar Airways is pleased to announce significant updates to its mobile app that allow passengers to plan their travel with greater ease, helping minimise physical contact and interactions throughout their journey.

With an updated, intuitively designed look and feel, the Qatar Airways mobile app now presents a personalised home screen that provides the most relevant information to each user. For those with an upcoming flight, the mobile app’s existing ‘My Trips’ feature will now be displayed on the home screen, highlighting the most important information at each stage of their journey. For those without a current booking, special offers will be displayed, tailored to their location.
Additionally, the mobile app is now available in the Arabic language, demonstrating the airline’s commitment to Arabic-speaking customers around the world.
With the airline’s mobile app’s ‘MyTrips’ feature, now prominently presented on the home screen, passengers can select their preferred seat and meals in advance, check-in online, download their boarding pass to a mobile wallet, and generate a baggage tag to print and attach to their luggage at home. 
Passengers can also enable notifications through the mobile app to receive important alerts about their upcoming flight’s departure times, check-in, boarding and baggage collection. Throughout the passenger’s journey, the mobile app can be used to track baggage and book Meet and Assist services at Hamad International Airport in Doha.
Before travel, customers can use the mobile app to check the latest information on country and travel requirements, including visa and passport information.

Providing seamless booking options, the mobile app also includes a camera tool, allowing passengers to capture a photo of their passport or payment card without having to manually enter this information upon check out.

Additionally, Qatar Airways has robust onboard safety measures in place for passengers and cabin crew. The airline has introduced Personal Protective Equipment (PPE) for cabin crew which includes gloves, face masks, safety glasses and a new protective gown that is fitted over their uniforms. A modified service that reduces interactions between passengers and the crew inflight has also been introduced.

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