Qatar Airways has increased its health and safety measures onboard by introducing new personal protective equipment (PPE) for customers and cabin crew. The airline’s additional robust measures include offering face shields and protective kits to all passengers, in addition to a new protective gown for cabin crew.
The disposable face shield will be available in two standard sizes – one for adults and the other for children. The children’s face shields feature the airline’s Oryx Kids Club mascots as part of their design. Passengers travelling from Hamad International Airport (HIA) will receive their face shields at the check-in counters, whereas at other destinations, the face shields will be distributed at the boarding gates.
Onboard, all Qatar Airways passengers will be provided with a complimentary protective kit. Inside a ziplock pouch they will find a single-use surgical face mask, large disposable powder-free gloves and an alcohol-based hand sanitiser gel. Business Class customers will also be offered an additional 75ml sanitiser gel tube.
Qatar Airways has also introduced new disposable protective gowns for cabin crew that are fitted over their uniforms, in addition to safety glasses, gloves and a mask. The new branded gowns are personalised with Qatar Airways’ logo imprinted on the top left corner.
Since the start of the COVID-19 crisis, the airline has also applied other additional health and safety measures onboard its flights. Business Class meals are served covered on a tray instead of a table set up, and a cutlery wrap is offered to passengers as an alternative to individual cutlery service, in an effort to minimise contact between crew and passengers. Qatar Airways has also introduced single-use menu cards and sealed refreshing wipes. Economy Class meals and cutlery are served sealed as usual, and menu cards have been temporarily discontinued. All social areas onboard the aircraft have been closed adhering to the social distancing measures.
Qatar Airways’ aircraft are regularly disinfected using cleaning products recommended by the International Air Transport Association (IATA) and the World Health Organization (WHO). Its aircraft feature the most advanced air filtration systems, equipped with industrial-size HEPA filters that remove 99.97% of viral and bacterial contaminants from re-circulated air, providing the most effective protection against infection.
All the airline’s onboard linen and blankets are washed, dried and pressed at microbial lethal temperatures, while its headsets are rigorously sanitised after each flight. These items are then sealed into individual packaging by staff wearing hygienic disposable gloves.
Cabin crew have received training on how to minimise their chances of contracting or spreading the infection, are thermally screened before the departure of flights and after their arrival, and are quarantined and tested if any colleagues or passengers on a flight shows any symptoms of infection or test positive for the virus.